Upgrade to Workspace Environment Management Version 1808

A few days ago, Workspace Environment Management (WEM) Version 1808 was published. Below an introduction to WEM and a guide to upgrade to version 1808.

Link to Citrix Documents Site

General Information


Workspace Environment Management is a Performance Management and UEM (User Environment Management) tool from Citrix. It is licensed to all customers with Virtual Apps/Virtual Desktop Advanced and Premium (formerly XenApp/XenDesktop Enterprise and Platinum) Versions, as well as an active customer success services. Workspace Environment Management is a Performance Management and UEM (User Environment Management) tool from Citrix.

WEM Infrastructure
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Activation of Office365 through multiple Citrix Worker (Activation Token Roaming)

The activation of Office365 in Terminal Server environment is enabled with shared computer activation, but will not work without further configuration. What is not described in the Microsoft article, from my older blog entry, Office puts in the user directory “AppDataLocalMicrosoftOffice16.0Licensing” (the 16.0 stands for Office 2016, at 2013 there must be 15.0) a license token for the host (Server/Client). This token is valid only for the host on which the user has just activated the office. If the user logs on another host, a new token is placed in the directory.

For roaming profiles, the existing configuration must be extended by the folder listed above, or the folder that you defined with the GPO, so that it’s synchronized across all hosts.

Unlike the normal license token for FatClients, this is only valid for a few days. Microsoft has published this TechNet article: TechNet Shared Computer Activation

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Office365 installation on Terminal Server (Shared Computer Activation)

Microsoft has announced the opportunity to deploy Office 365 on a terminal server. This requires the correct Office365 plan and a feature called shared computer activation. For more information about the feature, read the attached blog article http://blogs.technet.com/b/uspartner_ts2team/archive/2014/09/03/office-365-shared-computer-activation.aspx

Supported Office365 Plans:

  • Office 365 ProPlus
  • Office 365 Enterprise E3
  • Office 365 Enterprise E4
  • Project for Office 365
  • Visio Pro for Office 365
  • Project Online with Project for Office 365
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